I'm never sure how these things make it into production - did someone test it? They must have relied solely on automated tests, I guess. I had a FedEx delivery coming, and I wanted to add delivery instructions. There's a link as part of the tracking page, but it makes me set up an account. If I have to, sigh. The delivery instructions page is dead simple - a drop-down for preferred location to leave a package, and a text entry for notes. However, the "submit" button at the bottom of the page is not enabled, and won't become enabled no matter what I type in the text field. I had to find the "try our new design" checkbox at the top of the page and flip to the new design for it to work. Strike 1: didn't test the old form, which is the default. I tried to type in a front door code for my building, but when I typed #, I got an error "No special characters permitted". Somehow all punctuation is disallowed, including comma, period and apostrophe....
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